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Our Policies

Our Policies

Online Purchases and Deliveries

Due to the nature of our perishable goods, all meat orders must be handed to a resident at the property. We regret that we cannot leave goods unattended or in a 'safe place'. All deliveries are made in our refrigerated vans but it is your responsibility to refrigerate orders as soon as you receive them to protect the safety and shelf life of the food being delivered.

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Items on the online shop and Christmas ordering pages are all priced once the order has been drawn up; all meat is priced per kg (unless stated otherwise). The basket total is an approximation only. As we are a traditional butchers all meat is cut and then weighed after the order has been placed. We will try our best to cut the meat to your desired weight, which will then be as close to the basket price as we can get it. For bird orders: The bird total is again, an approximation only. We will try our hardest to give you the bird closest in weight and price. All prices are subject to change, including pre-orders.

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Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

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Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Controlling your  personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us using the information on our Contact page.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to or email us using the information on our Contact page. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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Website Terms and Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website. By using this web site, you consent to the terms of our Privacy Policy and to our processing of personal information for the purposes given below as well as those explained where we request Personal Information on the web.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Protecting your privacy on-line is an evolving area and this website will constantly evolve to meet these demands. We may therefore change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

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About Cookies

A cookie is a small text file that is downloaded onto ‘terminal equipment’ (eg a computer or smartphone) when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.

Cookies have been commonly used for some time and are important in the provision of many online services.

The use of cookies is regulated by the Privacy and Electronic Communications Regulations (PECR) which stipulates that websites should clearly explain what the cookies do and why, and that the user’s consent is required for certain types of cookie.

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Cookies used on this website

This website uses cookies to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

We use Google Analytics to provide this service. The data collected is not shared with any other party.

We may collect, store and use the following kinds of personal information relating to your visits to and use of this website:

  • IP address

  • Geographical location

  • Browser type and version

  • Operating system

  • Referral source

  • Length of visit

  • Page views

  • Website navigation

 

The information we get through the use of these cookies is anonymised; we do not attempt to use this information to identify you, or to influence your experience of the site while you are visiting it.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, in which case we will not be able to include your visit in our statistics.

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Disclaimer

The information contained in this website is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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